z89 Responsible Gaming — Your safety is our priority
Gaming is for entertainment, not stress. Set your limits at z89, keep yourself safe, and play with enjoyment.
What is Responsible Gaming?
Responsible gaming means enjoying gaming as an entertainment activity — not as a source of financial gain or an escape from everyday stress. z89 believes that if every player plays with the right knowledge and tools, online gaming can be a completely safe and enjoyable experience.
On our platform you can manage your gaming using deposit limits, self-exclusion, and time-out settings. The z89 support team is available 24/7 in Bengali via live chat to help you.
Remember — gaming is only for those aged 21 and above. Minors opening an account or using a gaming platform is strictly prohibited.
Protection Tools provided by z89
We provide the following tools to keep your gaming experience safe and controlled. Activate any of these features at any time through live chat.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. The minimum deposit at z89 is ৳500. Only play with what you can afford.
Self-Exclusion
If you feel gaming is getting out of control, close your account temporarily or permanently. Our support team will help you right away.
Time-Out
Take a break from gaming for a set period. Our platform lets you set a time-out ranging from 24 hours up to 6 weeks.
Session Time Limit
Decide in advance how long each session will be. When the time is up, the platform will remind you to take a break.
Loss Limit
If you lose more than a set amount, gaming will automatically pause temporarily — protecting you from further losses.
Gaming History
You can view your complete gaming history and transaction records at any time — for transparency and awareness.
For ages 21 and above only
z89 strictly prohibits minors from gaming. Age is verified when an account is created. If a minor can access your device, please use parental control software.
Recognize the Warning Signs
If any of the following signs appear in your behavior, it is time to reconsider your gaming habits. Seeking help is a sign of strength, not weakness.
Repeatedly betting more money to recover losses.
Trying to stop gaming but failing repeatedly.
Hiding your gaming habits from family or friends.
Taking loans or cutting essential expenses to fund gaming.
Gaming having a negative impact on work, studies, or family relationships.
Feeling restless, irritable, or anxious when unable to play.
Needing increasingly larger bets to feel the same excitement as before.
Using gaming to escape stress or loneliness.
Help Yourself — Step by Step
Set a budget
Set a fixed monthly gaming budget that, even if lost, will not affect your daily life.
Respect Time Limits
Decide how long you will play before each session. Use an alarm or timer and stick to that limit.
Take breaks
Instead of playing for several hours in a row, take regular breaks. Spend time with family, go for a walk, or enjoy other hobbies.
Seek Help
If you feel you are losing control, contact z89 support. We will help you activate self-exclusion and other tools.
Guidelines for Healthy Gaming
Following these simple rules will keep gaming an enjoyable form of entertainment at all times.
Keep Your Family Safe
If you feel someone in your family is gaming excessively, take the following steps.
Need help? z89 is here for you
If you are struggling to control your gaming or want to activate any tool, get in touch with us.
Contact Us Directly
The support team will process your request with complete confidentiality. No judgment will be made.
What You Can Do
Common Questions about Responsible Gaming
Enjoy Yourself Responsibly
Set your limits and enjoy your favorite games at z89. Read our FAQ for more information or contact support directly.